Ella Yoga Policy

Arrival

Arrive at least 30 minutes early, to allow time for parking, sign a waiver, and escort to the rooftop.

We will meet downstairs in the main lobby 30 minutes before class and head up together exactly 5 minutes before class. Be on time, not to be left out.


Please bring: a yoga mat, water, towel, etc.


Mats are available for rent for $5 each. Please let us know in advance if you will be requiring a mat.  

Refunds

Once a ticket is booked there are no refunds honored. In addition, refunds, will not be honored due to tardiness and no shows.


Cancellations / Rescheduling

Must be made within a 72 hour advance notice. No exceptions will be made as this is a very limited class due to fire code.  Thank you for your understanding. 

Weather

In the event in of rain or weather cancellation, no refunds are offered. 


However, ticket values will never expire. 


Please email us with a future booking date/time. Note, classes fill up very quickly and are available only on a first come basis.  

Groupon / Discounted Tickets sites

Discounted web tickets are very limited in quantity and can only be redeemed once every 6 months. Violations may lead to being turned away.  

Safety Display their FAQs

For safety reasons, once on the rooftop please follow the path marked by the Red Carpet to and from the helipad.


Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.